The Human Rights and Equalities Commission have a survey out - Inquiry into challenging decisions about adult social care.
https://www.equalityhumanrights.com/en/inquiries-and-investigations/inquiry-challenging-decisions-about-adult-social-care
"Local councils make a number of decisions that affect people’s access to social care and support. This includes whether they are entitled to care or support and, if so, how much and what kind of care or support they can access.
We want to understand people’s experiences of challenging, or trying to challenge, local council decisions about adult social care or support.
We want to know whether:
the existing ways of challenging decisions are effective and accessible
people are given enough information about their rights to care and support, and how they can challenge decisions
people can access high quality advocacy support to help them challenge decisions
local councils and other bodies learn from challenges to improve decision-making in future
there are effective systems in place to check that decisions are made well the first time round."
